ROKO technical Services (RTS): Office Automation Systems
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Office Automation Systems

Whether or not to automate a task in your business requires careful consideration. There are complex variables involved and not every process will benefit from automation. One key area to look at is quality. Can you maintain or improve the quality of your product with an automation system? Quality is a large factor in gaining and retaining customers. Another major factor in your automation decision is value. An automation system needs to provide an explicit rate of return on investment. Greater process control, reduced rejects rate, and speed are value factors to think about.

An automation system is a precisely planned change in a physical or administrative task utilizing a new process, method, or machine that increases productivity, quality, and profit while providing methodological control and analysis. The value of system automation is in its ability to improve efficiency; reduce wasted resources associated with rejects or errors; increase consistency, quality, and customer satisfaction; and maximize profit.

Computer software and hardware play an important role in automation systems. Computers control and manage the automation of both physical tasks and analytical tasks. For example, your store personnel currently hand count inventory, then enter it into a PC. Give your employees handheld inventory scanners and the inventory information is automatically scanned and entered into a computer system where sophisticated inventory management software provides analysis of factors such as consumer purchase patterns, inventory management metrics and vendor reliability. This automation system yields benefits in time savings and accuracy and helps you to better respond to customer needs-all of which can lead to greater profitability.

Utilizing an automation system can be a simple change like providing production workers cordless drills in place of corded drills to allow for greater freedom of movement in performing their task. Complex automation systems integrate computer hardware and software, robotic equipment, line equipment, shipping processes, inventory control and employee training to increase manufacturing efficiency and product quality.

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